POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi allI'd be very grateful for a bit of guidance on this one if possible.About two weeks ago, I noticed that the broadband dropped out. After a few minutes it came back.Pretty much every day since, it has done the same, although now it rarely comes ...
08-04-2024 09:32:22criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is n...
Hi I have been having intermittent internet issues for the past 2-3 months at this point. in that time I have had 3 engineers out who seem to have tried everything on my local network such as adding an attenuator, replacing router, replacing coax cab...
Before I mention the HUB 4 I wish to mention the HUB 3The HUB 3 was absolutely perfect, could even walk down the road and still be connected, was never any problems. Then one day Virgin decides I need to upgrade to the HUB 4. What an absolute nightma...
A few days ago, on Monday 1st April, the internet was down for everyone in my postcode, it came back on 2nd April at around noon but since then my internet has been randomly cutting out on all of the devices in my house, some are wireless and some ar...
Older Virgin Booster (powerline) plugs. Hadn't needed to use for a while until son moved back home. Tried to set up again but no light on the plug. Other poster on here with same issue said they needed replaced but this was then handled by DM with...
I wonder if anyone has experienced this in the VM Connect (iOS) app whereby having successfully set up my second WiFi Pod, “My network” now shows two TV boxes when I only have one TV 360 box. The original TV box is showing as “Not connected” but ther...
hi can virgin be albe to send a better router then this superhub 3the wifi is awfull i only use the 5g band and it dont seam to cope with my wifi 6 devices many my two asus laptops and my apple tv box 3rd gen and others i notice the lan port at top o...
Hey there please help, I have gone through the connect app all around my house in two different directions I have less 10mb the app says I needs pods but just tells me to login to order which I already am so I log in again just takes me back to to my...
