POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Noticed today that my broadband speed is slower than usual. This is in addition to the usual pathetic service that I'm used to.Download Speed is at best around 200Mbs (wired), it should be nearer 500Mbs.I ran through the joke of an online test on the...
My wifi booster packed died. Virgin said they would replace it. the replacement is a different type. Smaller white plug in. I plugged it in 8 hours ago and it is still pulsing a white light. I tried pressing the WPS button on the hub but still not co...
Hi My booster pods stopped working flashing blue lights, and WiFi dropped out upstairs. I tried to re install the pods through the apps butMy virgin media app states service unavailable Virgin media connect app, won't connect to the hub, I've install...
My housemate already has a virgin media broadband in this house, but I want to use separate internet, so is it possible to have two separate Virgin Media broadband connections in the same house?
Hi,This last weekend and today, the WiFi drops every time I enter the kitchen. I can't run a Virgin Connect scan as the Internet disconnects completely. Any help is appreciated
Evening. New customer with VM here. Have had the engineer out this morning to install services, and have tried to use the connect app this evening but it keeps saying it cannot find our hub 5. I have uninstalled the app multiple times and still no ch...
I have a hub 5 currently in Modem Mode hooked up to my ASUS RT-AC86U Router. I have Gigabit speeds from cabinet to hub5, however this drops from hub5 to router, I feel this may be the router is not geared to handle gigabit speeds.I mainly got the gig...
Hi all, As it says in the title really. Using the VM connect app I looked to pause my son's internet access, and the app kept crashing. So gave up. Turns out the internet connection did get paused, but the app doesn't recognise this fact and I can't ...
Hi AllI've had an issue with my Hub 4 come up overnight which I'm wondering if anyone has any ideas around. I have a 500mb Virgin connection which works fine when the Hub 4 is in router mode. It has been operating however in Modem Mode, connected to ...
Yesterday morning 1/12/22 I spent an hour on the chat to order a Wi-Fi Pod. After giving all my details I finally got told It had been ordered.The thing is I never received an email to confirm the order and it doesn't show anything in orders on the a...
