POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
With the advent of FTTP on Virgin's network I was wondering if there's any chance we can nominate to have a stand alone ONT installed rather than a Hub5x. I realise the hub 5X has the ONT built in (sort of). But it would be great not to have to put t...
Hi, WiFi isn't reaching my ring doorbell, can I request a WiFi pod please? Thanks
I just changed to G1 (up to 1000M) in the past few days, and found that the network speed is often lower than 5M. Run the network diagnostic tool to check, and the display is as follows:please help:Your home network has a few problems. Checking Bro...
Set up Hub 5 as modem in order to use my ASUS router to provide better WiFi. On checking the speed, it's reduced everything to under 100mb. Any ideas?
For the last week my Internet has been dropping off for 30 seconds then it comes back on again. I have a hub 5 and keep getting 16 consecutive T3 timeouts plus US profile assignment change. I have had loads of these errors today. Can someone look ont...
Hi,I recently moved into a property with two access points already set up, one is in the lounge (presumably for TV previously), and another in a separate office building (for internet). We do not have an internet package but would like to access broa...
hihad my 350Mbs service installed yesterday.Having done some research and reading other posts on here it seems the ethernet ports wont go faster than 100Mbps (im currently getting about 85Mbps)Yes the Wi-Fi is being reported at 350-375, but I'm reall...
I just got a new superhub but can't log into it because the information on the label is wrong compared with the stickers with the wifi details.. The network name it's using is as stated on the included stickers,VM***5741 but the label on the router s...
I have received a beta version of the new Octopus Energy mini hub. The guidance suggests that it should be connected to a WiFi of 2.4ghz not 5ghz. I have no idea what my Virgin WiFi hub is, 2.4 or 5ghz. I certainly wouldn't want to attempt to con...
As a new full-fibre customer, I've recently encountered an issue that I'd like to address. I've realised that I'm unable to utilise my own, expensive, wireless mesh system because the Virgin Media hub provided does not support modem mode. In my opini...
