POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi, My internet is working, but I've had red Light on router for some time now. I have tried everything: Turn off, Reset, check all connections etc and nothing has fixed. Can I please have a new hub?
Hi thereI have a solid red light on my hub 3, it's been there for 4 days solid. On my settings log I have multiple T3's and I've noticed a T4. Also ever since having virgin it has out of nowhere it has dropped out. I understand this can happen at tim...
When I go onto the virgin media app it won’t show me what’s connected and I’m unable to pause anymore any suggestions.
Hi all and VM,Posted the below on Friday 21st Oct on an existing thread. Now starting my own to hopefully get a response from VMFound this post while searching for answers to why my Hub 5 is so terrible! I'm surprised by some of the responses on her...
New hub 3 can't connect to virgin connect
Hi, can I convert the signal from my coax cable to a Ethernet signal that is usable within my house as the WiFi box is a bit to far
Has anyone else had problems with the WIFI pods after a Software update done by Virgin media technical, they stopped working, after contacting Virgin media I was told at first it was a known problem and would be fixed within 24 hours or may take 5 da...
Hi,Switched to a faster broadband package and received a new Hub 5 from a 3.5 hub and am disappointed that none of the virgin pods are working with it. Have tried switching things on and off to no avail so this looks like it'll need someone from Virg...
I have an issue with the WiFi connection.It keeps dropping out even though nothing has changed. What I'm referring to is that the connection just vanishes.Also it stalls frequently even though the wifi connection is still in place.I'm not far away fr...
Afternoon all,I have now been waiting over a week for an update on a new wifi pod to replace a dead one which was sent a couple of weeks ago. Despite being told on 3 separate occasions that the support agent would take personal ownership of the issue...
