POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi, my Connect app can’t find my hub. Everything else is connected and working. I’ve turned mobile data off. Can anyone help? I’ve already deleted and reinstalled the app. It was worked ok until we had an outage a couple of weeks ago
hii am on a Volt Package and am trying to order a WIFI Pod to boost a dead spot but cannot get any joy either through CS or the APP or my Media site.PLEASE CAN SOMEONE HELP ME!!thank you
HelloI have just installed a new superhub 5 however the WiFi pod isn't working. Can you please help me?
One of my WiFi pods has started making a very loud screeching noise, is hot and has a blinking red light.I’ve had it for some time and this fault has occurred suddenly. I’ve unplugged, allowed to cool and retry. It is located in the hall and is wel...
Took delivery of a new Hub 5 recently but my WIFI Pod fails to connect to it. The VM Connect App initially saw the Pod on the network but advised that it was "unconnected". Have since tried it in various rooms and power sockets but it only ever sho...
HiI have currently moved from Sky Broadband to Virgin. However I have a salus iT500 thermostat that runs via the internet. I can't seem to get this to connect to my internet via ethernet.It states on their website that some ports have to be open - se...
I am having issues accessing adult content on the WiFi, I have tried removing them online to no avail, please can you advise
I left home on Saturday not returning until 24/6. Internet was fine on Saturday and Sunday, but the on Monday the circuit went bad with increasing Pre & Post R/S errors, T3 and lots of messages as shown below. This has continued every day and my rout...
Hi virgin media So today I signed up to connect app and started running tests my results for hub have been worrying Hub 5 latency records as 14318 msJitter 776ms Does this sound high to you?
HiHave been having problems with the connect app not finding the hub4. I have done reboots and hard resets and still does not help with the connect app. I tried connecting direct to the hub using 192.168.0.1 using ethernet and WiFi today and neither ...
