POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have been awaiting POD for 4 weeks I have been informed one hand been ordered 4 times not one has arrived I have telephoned numerous times complained three times still not arrived discussing customer service been lied to and refused names of staff ...
I'm on 1Gig internet which is advertised as 1130 Mbps. Problem is, I'm still on the old hub modem which only have a 1Gbps port, so i'm not getting the 130 Mbps potential I should, and I'm paying for this.How do I get a new hub 5 which includes a 2....
I have this issue too, I have followed all the rest procedures and the red light remains, is anyone able to help please?
Hello,My virgin media box on the outside of my house is damaged, is this something virgin media can fix? I've had to place a plastic bag over it at the moment to make sure its water tight!
Early February, I noticed after trying to log into a few online accounts and TV services was showing an incorrect location. After wasting my time, spending all day, speaking to Virgin Media customer services & technical support I was unable to get t...
Hello,I had my Virgin Hub3 for at least three or more years and few weeks ago it started showing a solid RED light. My first impression was that it will go away by itself in a day or two and when it didn't I searched on the Virgin support. I followed...
Hi, I've uninstalled and reinstalled the virgin media connect app and cleared the cache etc and the app keeps saying not connected to the Internet altho I am connected to the main hub, I'm wondering if this is an issue or if this can be fixed in anyw...
My Hub 4 just keep rebooting randomly. The white light flashes for 5 minutes and then all is back. it can do this once a week or it can do this 5 times a day. There does not seem to be any rhyme or reason behind it. no one seems to want to help when ...
Hi, I'm posting here as I don't have the time to spent hours on the phone/online chat in half term with an autistic toddler.Our VM hubs has a permanent red light and although a strong signal it drops out alot.It's not hot or in sunlight. It's well ve...
Is it possible to stream music from my PC (upstairs) via the ethernet cable I've run downstairs to my Hub 5 and then to my hi-fi amp which is sat next to it?I'm currently streaming music via an ancient wifi dongle and the quality is not good - regula...
