POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi John. I have the same problem! Can you help me please?
i have upgraded to a hub 4 and had 2 Wi-Fi pods and neither will connect. I have been sent a third pod which I have received and connected straight away but the other two pods still will not connect can you support with this.
I have had a new laptop and just can't seem to get it worked with WiFi. It will work completely fine with hotspot from phone.Tried Hub off + unplug + restart. Just says connected secured but no internet. Trouble shoot says laptop set up correct but n...
Hi. Since the outages earlier this week, none of my pods are connecting, do I need to unregistered them with the hub?
We use Child safe as we have kids in the house but it’s preventing the VPN I use for work from working.Is there a way to allow VPN without turning the whole child safe system off? Thanks.
I'm having the exact same issue. New Hub 5, and my WiFi pod isn't connecting as it presumably thinks it's connected to the old router. There doesn't seem to be any way to reset the pod. Please help! [MOD EDIT: Post split to create own thread]
hi I just upgraded to volt but am still suffering poor WiFi coverage in any room other than the living room where the hub is located and the bedroom above. I have poor results when scanning on the app - how do I order WiFi pods ? I can’t even get acc...
Hi all,Wondering if someone can help, I am on the volta Bundle and have never really had internet issues, around a month ago Virgin visited my house and installed a phone wire and connected it to the modem. Ever since this i get lag spikes on my PC -...
Hi.I don't think this is so much a Virginmedia as a general computer issue (desktop PC), but hoping someone has some advice to offer.Sometimes when in a Microsoft Teams meeting the internet connection drops out and can only be restored by re-booting ...
I've contacted Virgin Media three times. Twice by messaging support both on-site and WhatsApp and once by phone. Every time, trying to get help with how the 'child safe' feature on my hub is not working. Even though the option is ticked on my account...
