POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi I have a home office in the garden but my WiFi signal in not strong enough to reach it ,what are my options Thanks
I have a Hub3 with Powerline adaptors sending Wifi to my upstairs and garage. I have recently moved from BT, which I new regret, as I have nothing but trouble and instabilty with Virgin.With my old (and I mean OLD, it was 3 years old) BT router I hav...
I have WiFi speed issues whilst using my laptop in my conservatory which is at the furthest point from my router. The router is a Hub3, can I get the latest Hub5 as I understand it would help with my issue.
Hi - I ordered a white Wi-Fi booster pod through virgin and it’s not syncing - just blinking white light for days. I’ve tried all different plugs and reset router, used gps button etc. can someone help me add the pod to my app?thanks !
I'm a Virgin Media broadband customer, I've recently moved house and have just installed my new Hub 3 at the new address. I'm now finding that whenever I try to access certain webpages, I receive an error message. This is happening with a range of we...
We've just had Virgin installed. We have a LOT of smart devices around our home. Our plugs, our bulbs, our smart speakers, our white goods, all connected to the Wi-Fi. It would take hours to go around all of them and update the wifi details, so when...
[MOD EDIT: Personal and private information has been removed from this post.] Hub 3.0 Issues are intermittent, started a few days ago. Intermittent - at times feels like everything is fine, at times I literally have no connection as total loss is ove...
Since the latest firmware update, I've had issues with my Hub 5 in that every restart I've done (I used to do this weekly, now put it off to every fortnight due to this faff...) I've had to go as far as factory resetting either through the hub settin...
Hi I upgraded from M125 to gig 1 originally had hub 3 with 3 white WiFi pods, got sent a hub 5 which the WiFi signal is absolutely shocking same as hub 3 can’t get WiFi connection in my home office hence the pods now the pods are not working with hub...
hi everyone, I hope you’re all well.I recently upgraded to the virgin media M500 package, but I’m lucky to get 250 mb in most parts of my house, and usually hovers more around the 100 mark.I’ve checked on real speed, and it seems that I am getting th...
