POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Just upgraded to 1GBit and my download speeds are all over the place but generally no better that the 380M/Bit i was on before. The logs show a lot of RS errors, i have rebooted the modem a few times but they keep going up. Can someone from virgin pl...
None exsitant or poor wifi in some rooms.
For the last week or so the white light on the front of the router has changed from white to Pink and now to a solid red. I have followed actions on previous posts I. E. Switched off and unplugged for 30 minutes, also pinhole reset for 30 seconds an...
I have searched site and cant find info.So after many years I am getting a new Windows computer.Apart from loss of connection last year (eventually sorted) hub and computer connection all working.But I realise I have no idea how to connect I new comp...
I have a hub3 and 3 WiFi pods (the new white hexagonal ones)The pods were working but the signal was weak in parts of my home so I decided to try them in different locations. After doing that and restarting everything the hub can’t locate the pods an...
Hopefully some one will have experience with this…I’m a volt customer and have a stream box. I’ve been looking tirelessly trying to find how to order a WiFi pod without any joy. Issue I have is I have used the connect app several times and have areas...
I switched to virgin from sky almost a month ago and since then I've been having WiFi issues in the kitchen and conservatory due to the steel which causes havoc. I previously had sky WiFi boosters which resolved the issue so tried to contact virgin t...
We have had a continuous red light on our Hub 3 for several weeks, and we have had a series of drop outs and reconnections. The online tool identified an issue with the Hub. Virgin technical support advised that they could see an issue with the Hub, ...
Hello,May I check if it is safe when my internet hub is rattling, sound like something has become lose inside. Thank yyouKim
Few months now, but having a similar issue to others on here from what I can see- we've had our hub for a few years and over the past few month our connection drops frequently and the router has to be reset almost daily, the bottom light which used t...
