POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi How do I termiate my contract at end of the current contract? I have tried online but have not received a reply, only the message that I need to "speak with a human" Do I need to give a notice period?Thanks32CB
I can't find how I obtain these free boosters which I require as I can't get WiFi to parts of property? How do I get these??
The guest wifi for my business wifi never connects. Its just spins and spins and spins and never does anything. I own a gym so it’s very annoying that my guests can never connect to it. ive sent numerous emails, numerous texts and tried calling but I...
Hi, I am having the same issue after installing a new hub 5 yesterday and my WiFi pod for the hub 3 won’t connect. Can you help please? [MOD EDIT: Post split to create own thread]
No broadband since yesterday. Online test confirm problems in my area (21). Would appreciate an estimate of how long before this is fixed please.
Hi,For the last month I have been experiencing poor internet connectivity. The internet will be fine for hours or days at a time but then connections start dropping and packet loss is so bad its very obvious when working or gaming etcThere are no rep...
Had continued problems with Wi-Fi dropping and the range decreasing and dropping connection but full Wi-Fi. I have since split my Wi-Fi and have had no drops on 5ghz on any device, which fixed our mobile device issues. Both channels are active, smart...
I have an issue with WIFi on my phone I often get a weak security warning. Which says ‘see pic below’. When this happens the Wi-Fi on my phone will not work and I have to turn it off and use my 4G. I am not tech savvy and have no idea what this means...
This past five days we’ve experienced issues with our WiFi dropping out. It’s happening about every 30 minutes. I have turned off hub/router. Have turned off devices , tried all suggested checks etc and still having issues. We had no problem whatso...
