POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi,For the last couple of days I've been experiencing issues with my WiFi but can't trace the source of the problem.I have a laptop connected via an ethernet cable and the Internet is working fine through the wired connection, but when using any mobi...
Hi, I have my Hub in the front living room, where I have set up a powerline booster; which takes the signal to the back of the house (the other powerline booster is in the upstairs back room) it works great. My pc is connected to it via ethernet cabl...
I have scanned my rooms but still have issues with WiFi. I don't have option to order pods but Internet keeps lagging. Please advise
Hi am i best in getting the Wifi Pods from u or useing the TP Link i had used before with my old ISP Talktalk??As i am getting a weak signal in our garden room as the router is at the front of the house and i do not want to move it as it is coneccted...
Hey,my internet is cutting off, completely loose internet, it's super laggy, latency is high. I have nothing pluged in to router, latest version of firmware, reset router couple of times and nothing helps. Phone support didn't answer in 20 minutes, c...
Ok. Looking for some advice.Recently, I arranged for an engineer to move my router from the living room to the office. I requested the move to ensure my office was wired for team meetings and gaming. However, turned out this created blackspots in the...
Hello,I placed Gig1 Fibre broadband on 12.01 and was supposed to arrive 16.01 but i didn't get any email regarding the delivery. I received an email with my contract and another one with my order summary.When will i get my wifi box?Thanks
I have a hub 3 and lose my wi fi consistently even in the same room as the hub. Upstairs I have constant buffering on smart TV and or firestick. I am on volt with 250mb speed and the Virgin connect app constantly says speeds are fine, which they defi...
For a few weeks the light at the bottom of our hub 3 has been solid red. I've checked the cables, reset the hub etc. as suggested on the forum, but the light is still red. Everything seems to be working fine, so far. The hub feels warm, but not hot. ...
Dear all, the speed of my broadband doesn't match at all the one I bought through my contract. I am using wifi and a tplink extender, but, still the speed is really poor, 0,06 speed for download with braodbandspeedchecker. Do you encounter this ...
