POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Did anybody else get the notification to turn on the new Smart Security in the hub 5 today; and that they are trialling this new security software in the hub 5’s? I’ve turned on to see, but intrigued if others will be. Think it’s only the hub 5’s tha...
Hi Everyone!I feel like crying out of sheer exasperation! I had virgin media installed on 23rd Dec 23- first week no issues. Since the 2nd week the connectivity has been terrible. Constant dropping out, can’t watch Netflix, can’t use zoom for work, m...
Evening, I have carried out a network scan within app and there are areas within the house that have a poor signal (including office). The app states that I can order WiFi pods, but doesn’t state how - not very helpful.I have tried customer services ...
Hi , i was wondering if anybody was having the same issue as me.Last Sunday i discovered my Hub 3 wasn’t transmitting a 2.4ghz signal . After trying to fix it myself , i phoned Virginmedia . After a lengthy conversation and trying various things, a p...
Hi folks. I'm sure this has been answered before, but for the life of me I can't find it. The leaflet with the WiFi pod informs one that you can use the VM connect app to check the status of the pods? I can't see anything within the VM Connect that a...
As title says. Just started a new Volt package which is supposed to include a Hub 5 and the engineer has installed a Hub 4.
i too am getting VPN dropouts. I have tried your support desk many times. As soon as i mention my works VPN they try to push me to Virgin Gadget Rescue.i've had Virgin broadband for 8 years, and the dropouts are getting worse.My laptop wifi card driv...
Hey folks, new here.I have just upgraded to Hub 5 from Hub 3. Wifi is set up and working but the pods have failed to connect. I have tried all the usual stuff such as rebooting the hub, rebooting the pods, moving the pods closer to router etc.I have ...
Hello,I have had the Virgin Media's white WiFi Pods but I was recently upgraded to the black Wifi Pods.I plugged out the white WiFi Pods, plugged the black WiFi pods in but the Virgin Media Connect App could not find them to installFurther more, the ...
Im 85 and not particularly savvy with all this broadband/wifi stuff so please bare with me.My home set-up is a BT Hub with a TP-Link AC1200 Dual Band Gigabit Wi-Fi Router connected to cover the whole bungalow with a good signal.I have just bought a V...
