POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Today I had to work from home due to a doctors appointment and tried connecting to my works VPN, I received an error message that stated: "The L2TP connection attempt failed because the security layer encountered a processing error during initial neg...
I have been using the Hub 3 for 18months. However since recently when using GlobalProtect for work my connection drops every 10 minutes or so meaning that I am unable to access my work’s corporate network or use the internet, even though my laptop sa...
HelloOur wifi appears to not be working for the best, I have used the connect app and we get a not to bad a signal, problem is it keeps dropping out we can watch something for maybe 10 15 mins the the loading circle then we have to restart the whole ...
Hi I am having issues with my new WiFi pod boosters. They are not connecting to the internet and one of them is not discoverable on the app despite showing the name of the booster on the app. How do I fix this? I was told to check that the MAC addres...
Hi community What’s the best way to arrange returning 2 of my 3 intelligent WiFi pods back to Virgin Media and having these 2 returned pods removed from my account. I no longer need 3 as everything is working with 1 pod. Thanks
My hub 3 has had a solid red light for about 2 weeks , Now having annoying intermittent wifi issues all day as well , I’ve done all the internet checks and reset etc and all seems as it should be . Its not hot but it is a little warmer to touch than...
I had a new router Installed by VM abd now my White Pod will not connectCan anyone help? I have tried the usual resetting of the boxes etc
Since this morning, hub5 has been flashing green. Got no wifi for past 2hours, working from home today and im losing work time due to no wifi. Anyone had this problem? Or know of a solution? Any help would be appreciated as im losing patience with vi...
Hi all, I upgraded to 1GB from M250 via the Virgin Website on Jan 15th so it's not been activated yet but I'm wondering if I'll automatically be sent a Hub 5.0. There wasn't any mention of it in the confirmation email. I currently have a Hub 3.0.Than...
For a while I've been getting occasional problems with my Internet connection where there'll be an obvious pause or things take much longer than normal search for, etc..I've also seen occasional pixelation on some TV channels and in the last few day...
