POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hello!I'm a returning Virgin customer, and recently, my router (Hub 3) has started to show signs of overheating (an Orange/red light consistently on the front of the router, along with the top being warm).This comes just in time for a contract renewa...
We lost our broadband on the 23rd of March weekend, which we reported on the 24th. We had an indoor engineer on the 26th, who said the problem is outside. He changed everything inside and got it working temporarily. He told us he booked us an outside...
Howdy all hope everyone is wellSo as the Subject says i am getting a lot of buffer bloat on mt hub5Firstly Info for you- Using the 2.5 gig port (Hub5) to my10gig network port on my pc,Have performed standard checks and tests however i can not seem to...
Hi,My internet drops out multiple times an hour everyday, and has been doing this most days since install. We've had engineers out two times in the past, and the issue hasn't seem to get better.Can anyone help at all? Below are images from my "Networ...
For months now, even on ethernet, packet loss and latency skyrockets to unusable levels, its become more and more frequent. It has happened almost every day for the past week.I've tried to go through VM contact many times, only to receive a generic m...
This post is to make community aware !!! Stay away from Virgin Media !!!Long story short (as short as possible): I wanted to unblock port 44158 on my router to be able to use Hellium miner, also wanted to be able to unblock different ports (some gami...
Hello,Woke up on Wednesday morning to find a flashing green power light and solid green wifi light on my Hub 3 - no internet or TV. Went through the usual checks and resets and ended up scheduling an engineer to come out on Friday (today).Later that ...
Hi, "Upgraded" to the hub 5 and have suffered countless connection problems. I randomly lose connections from my devices, wireless and wired. I've had red flashing light several times, currently there is an issue in the area and I can barely watch TV...
Ever since I switched to a SH5 I've had nothing but problems. It's disconnected 3 times over the past 3 days and now it's gone altogether flashing blue and offline. This has happened before and it was offline for a few hours there was nothing on the ...
Hi,Since the morning for the past ~10 hours my internet constantly disconnects every few minutes. I have called Virgin Support multiple times on the phone and they keep constantly going through troubleshooting and telling me it'll be fixed in few hou...
