POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Good afternoon. As the user name suggests I am acting on my Mum's behalf. Mum is no longer able to contact you herself and I hold full Power of Attorney for her affairs. I have cancelled her contract and need to return her equipment. I just want ...
Mine have stopped working too. Told to turn router off and on and it’s not worked. WiFi rubbish in parts of the house without them
My three wifi pods have all of a sudden started pulsing white (no connection). They have been fine for weeks.Hub 5 was installed a few weeks ago. Tech support reconnected them after they wouldn’t connect automatically after the Hub 3 was replaced.sim...
I have 3 white Wi-Fi pods and one of them seems to have stopped working completely. There is no light when it is first plugged in and I have tried changing to other sockets. My app is no longer seeing it either. I presume it has died. Has anyone else...
I have a wi fi bad spot in my house and I’ve spoken to virgin twice now to order a wi fi pod both times I’ve gone through the procedure to order one, first time I ordered it no confirmation was recieved rang again and was told one had not be ordered ...
Hello I have a permanent red light on my wi fi hub, it’s usually white. The hub is not hot and the wi fi works, however, seeing other threads it appears I may need a new hub? thanks
I have separate SSID's for my wifi. One morning I found that I had no 5Ghz wifi. The 2.4 was working as was the direct connection to the hub. When I did the 192.168.0.1 to find out what was going on it said there was already a connection and I couldn...
We are shortly moving into our new home which we have had rewired to include ethernet points. I have a network switch set up in a cupboard and have ethernet points in lounge, bedroom and office these return to the cupboard with the network switch in....
Hi, I’m looking to get VM and wanted to connect my deco m4 to it. Is it possible to use just the Ethernet ports and not the WiFi on the vm router? And use the deco m4 for WiFi?And does this sort out the issue of the WiFi dropping out on the VM router...
Hilost Wi-Fi access over night. Reset router a few times. Devices could see it intermittently but no internet access. Logged into 192.168.0.1. Changed frequency settings. Now can’t even log into that. Any ideas? Thanks in advance.
