POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi teamA few days ago the Wi-Fi on our router stopped working. I tried powering off, waiting and restarting but still nothing. My phone would see the connection, but when I tried to connect, I got a message "Connection Failed". No other wireless devi...
How to order Wi-Fi pod
Hi, I need to light here. My final bill was waived by Customer Service twice, I have screenshots of the chat that prove this, but I can still see it is active in my account after 2 months. I have just got an email reminder to pay it off to avoid any ...
Hi,I've got two SSIDs setup in my hub but when I log in, it only seems to display my original one. I set this up possibly 5 months ago and I'm sure I could see them both previously. The wifi is working fine, but it's strange I can't see both. It's de...
Last night at around 12:55 hub5 rebooted it did a software update and since that update my akasa 2.5gb network card will not reconnect. I have tried everything bar a pinhole reset but all I keep getting are these 2 errors Now putting the Ethernet st...
Over the last 6 months or so we've had an issue of micro dropouts, now this is not enough to cause disconnection from devices/wifi but it seems some programs are more sensitive than others, and several of those being programs used for work. VPNs, RDS...
im in the same situation, the red lights been on for weeks and im afraid it could be a fire hazard, ive tried resetting but it comes back red, ive also had no luck connecting a smart doorbell and light switch and sent them back, its a hub 3. cheers, ...
My hub 3 has a red light and it's been like that for a few weeks. In the past week, my connection keeps dropping and this happens all day. The connection is really intermittent and it's a nightmare as my devices keeps buffering to state Internet conn...
Hi,had issues all week with a solid red light on my hub - wifi is on and off working, have reset it multiple times, the red light is still showing. The hub isn't overheated, nor is it in an unventilated area. It looks like we need a new hub, I work f...
I need help please could someone from virgin media contact me regarding my missing WiFi pods please I've been trying to sort this mess out for over 3 months please can someone help, or is the only solution to leave.
