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Your service is a joke

Up to 200mb. Don't make me laugh. At peak times I get nothing. If I want broadband I need to be awake at 3am. To add insult to injury - the only free help is from other users on this forum. Cost me 9 quid on my mobile the last time I called. And no - I don't have a virgin phone. Rubbish signal. I've just binned virgin tv. Your crap broadband is going tomorrow. Beside myself with rage at how awful your customer care is. Rubbish. Rubbish. Rubbish.
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Re: Your service is a joke

Hi there Judd222,


Thanks for taking the time to post on the community. It's nice to have you here.


Sorry to read that you are experiencing slow broadband speeds.


I can see that I replied to you on your first thread > Very slow broadband. If you can reply back to me here please to keep the conversation together that would be great.


Are you able to complete speed tests through a wired connection at different times of the day please to see if there is a difference?


Let me know how you get on


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