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Kieron88
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Worse router ever!!

So for about a month I've been having constant problems connecting wirelessly, that's with both laptops both Apple TVs daughters tablet, my tablet and both my phones (one work) one personal and my partners phone, either one Apple TV connects or a laptop does then my tablet then my daughters but ant connect either playstations unless I set a random ip network, laptops now won't connect via wifi or by cable but I'm currently using wifi for Apple TV..oh and my phones connected but that's all it will let me. Laptop gets default gateway not available and local area connecruin doesn't have a valid ip config, tried flushing dns and new ip and release ect...at my wits end now
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Kieron88
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Re: Worse router ever!!

Error (4) 68010302 DHCP WAN IP - 86.19.100.142
23/12/2016 20:12:34 GMT 23/12/2016 20:12:34 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
22/12/2016 22:05:06 GMT 22/12/2016 22:05:06 GMT Error (4) 68010302 DHCP WAN IP - removed
22/12/2016 22:04:15 GMT 22/12/2016 22:04:15 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
22/12/2016 20:41:18 GMT 22/12/2016 20:41:18 GMT Error (4) 68010302 DHCP WAN IP - removed
22/12/2016 20:40:28 GMT 22/12/2016 20:40:28 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
22/12/2016 18:32:37 GMT 22/12/2016 18:32:37 GMT Error (4) 68010302 DHCP WAN IP - removed
22/12/2016 18:31:47 GMT 22/12/2016 18:31:47 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
22/12/2016 17:12:41 GMT 22/12/2016 17:12:41 GMT Error (4) 68010302 DHCP WAN IP - removed
22/12/2016 17:11:50 GMT 22/12/2016 17:11:50 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
21/12/2016 23:36:30 GMT 21/12/2016 23:36:30 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
20/12/2016 19:55:22 GMT 20/12/2016 19:55:22 GMT Error (4) 68010302 DHCP WAN IP - removed
20/12/2016 19:54:32 GMT 20/12/2016 19:54:32 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
18/12/2016 17:49:29 GMT 18/12/2016 17:49:29 GMT

Don't no if this will help

[MOD EDIT: Personal and private information has been removed from this post. Please do not your WAN IP address in your public posts. Please review the Forum Guidelines]

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Superuser
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Re: Worse router ever!!

post upstream and downstream levels from the SH

 

____________________

Tony
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Kieron88
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Re: Worse router ever!!

Downstream
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 402750000 N/A N/A N/A N/A N/A N/A N/A
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Unlocked Unlocked Unlocked Unlocked Unlocked Unlocked Unlocked
Channel ID 5 N/A N/A N/A N/A N/A N/A N/A
Modulation 256QAM Unknown Unknown Unknown Unknown Unknown Unknown Unknown
Symbol Rate (Msym/sec) 5.360537 N/A N/A N/A N/A N/A N/A N/A
Interleave Depth I=32
J=4 N/A N/A N/A N/A N/A N/A N/A
Power Level (dBmV) -0.83 N/A N/A N/A N/A N/A N/A N/A
RxMER (dB) 39.40 N/A N/A N/A N/A N/A N/A N/A
Pre RS Errors 506 N/A N/A N/A N/A N/A N/A N/A
Post RS Errors 506 N/A N/A N/A N/A N/A N/A N/A

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Kieron88
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Re: Worse router ever!!

Upstream
US-1 US-2 US-3 US-4
Channel Type 1.x N/A N/A N/A
Channel ID 2 N/A N/A N/A
Frequency (Hz) 21600000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation QPSK N/A N/A N/A
Symbol Rate (Sym/sec) 1280000 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level (dBmV) 45.25 N/A N/A N/A
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0
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Superuser
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Re: Worse router ever!!

that looks like an external fault - it may be something that is known about and being looked at - you can ring and they will take you through their scripts which i cannot see helping

you can try a reboot and a reset but again i cannot see that helping - if its an external fault they may book a tech visit but that will likely be cancelled until whatever fault has been sorted

flagged the thread to [hopefully] get VM to have a look quicker than the week it normally takes

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Tony
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Kieron88
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Re: Worse router ever!!

Thank you very much chap, when I rang about 5 weeks ago they told me to reset the router which worked for about 2 minutes not even been with them long and have hardly had any use of the internet because of it
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Forum Team
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Re: Worse router ever!!

Hi Kieron88,

I am really sorry for the connection issues you've been experiencing recently but I'm confident I can get this resolved or at least provide an explanation as to what's happening.

I'd like to test your connection but am unable to locate your Hub details using the IP address from which you last posted. Please reply to my PM (purple envelope icon, top right of page) with the requested information and I'll get on to this right away for you.

Thanks Smiley Happy

@-tony- thanks for flagging this Smiley Happy


Jen
Forum Team



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Kieron88
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Re: Worse router ever!!

Will do and thanks Smiley Happy
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