Menu
Reply
  • 1
  • 0
  • 0
iainj
Joining in
94 Views
Message 1 of 2
Flag for a moderator

Wireless not working

Hi, although my superhub seems to be advertising a wireless network nothing can connect to it. I have power cycled the hub a number of times, reconfigured the wireless and lastly factory reset the hub. I do have an internet connection and wired connections are fine but no wireless device can connect (android, apple, windows laptop and a bridging router).

any help appreciated

0 Kudos
Reply
  • 3.88K
  • 120
  • 203
Forum Team (Retired) Adam_L
Forum Team (Retired)
49 Views
Message 2 of 2
Flag for a moderator

Re: Wireless not working

Hi iainj, 

Thanks for letting us know about your Hub's wireless not working, I apologise for any inconvenience caused.

I've tried to test your connection from here, however I was unable to locate any of your details via your forum account. I will need to confirm a few things with you in order to proceed with diagnostics.

I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with diagnostics, please respond to me there and I will ensure this all gets sorted for you.

Take care, 

Thanks, 

Adam.


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply