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Daisy67
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Wireless network wont show up

New to virgin, Wireless network wont show up on several devices, cant connect to internet, please help.
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Superuser
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Re: Wireless network wont show up

hiya @Daisy67 might need to tweak to the wireless names, if you can log into the hub log details are on the sticker on hub, via http://192.168.0.1 once logged in goto advanced wireless settings and put the 2.4ghz and 5ghz on different names apply/save and see if the devices can then connect
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Superuser
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Re: Wireless network wont show up

hiya @Daisy67 welcome to the virginmedia community forum, what sort of devices are you trying to connect to the wifi?, and how old are they.. also with the hub what lights are on the front e.g. flashing/solid etc.. also can you get online using a wired connection.
here is a guide on how to connect wireless to the hub -> http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE...
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Daisy67
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Re: Wireless network wont show up

Connected 4 phones, older kindle, xbox all ok, cant connect newish laptop and new kindle, the computer connected wired is ok.
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Superuser
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Re: Wireless network wont show up

hiya @Daisy67 might need to tweak to the wireless names, if you can log into the hub log details are on the sticker on hub, via http://192.168.0.1 once logged in goto advanced wireless settings and put the 2.4ghz and 5ghz on different names apply/save and see if the devices can then connect
----------------------------------------------------------
If someone's helped you out say thanks by clicking on the thumbs up. If someone's solved your problem, why not mark their message as an Accepted Solution