After a month or so of my son moaning about the wifi speed, I performed a speed test and the results were shocking download speed lower than upload, Called VM and they tried but couldn't remedy it so after 4 days the engineer came (today) done his stuff. Apparantly the signal was too high, he showed me a speed check and was showing over 200mb (i checked 30 mins after he left and still 190 mb) My son came home and the wifi is no better, dropping out every 2-3 mins so phoned VM and after all the usual checks for 30 mins was advised to get power line adapters as there was a fault that wouldn't be fixed until april !!!!!!! after looking at these power line adapters (i need 4) I've realised there quite dear, We can't even stream a film without it cutting out a dozen times ! is it me or should i not be supplied with these adapters which also need ethernet cables as i pay for 200mb broadband
Sorry to hear about the problems you're having with your connection, I sounds frustrating.
I've checked your connection and I can see the fault in your area which is responsible for reducing speeds during peak time hours, using an Ethernet cable where possible would be advised, if you don't have a cable let me know and I can send you one.
As for the power line adapters, we're unable to send these to you, we don't supply this equipment, but we can support you in setting them up etc.
Sincere apologies for this,
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