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Margarettl
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Wifi router power cable stopped working

Hi,

The power supply leading to our virgin wifi route has completely died and we're having to use one from another device to get our wifi back online. Would it be possible for virgin to send out a replacement power cable please?

I believe we have one of the first generation router with a 12v 1.5a output.

Thanks!

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Forum Team
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Re: Wifi router power cable stopped working

Hi Margarettl,

 

Welcome to the Community!

 

I can get this sorted for you, no problem! I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details from you.

 

Speak soon Smiley Very Happy

 

Josh


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