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Eleanor1983
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Wifi on mobile device

I am having huge problems with the wifi connection on my mobile device. I keep getting booted off and this is eating into my mobile data. It is nothing wrong with the device so the problem must be coming from my virgin internet connection.
Please help!
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Re: Wifi on mobile device

Hiya Eleanor1983,

 

Thanks for posting and a warm welcome to the community.

 

I'm sorry to read that you are having issues with the wireless network on your mobile phone.

 

Does the device connect to the 2.4 GHz or the 5 GHz network?

When the broadband disconnects does the phone show as still connected to the wireless network?

Have you tried to change the wireless channel to see if that will help?

 

Let us know how you get on

Sam


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