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Deanhealy
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Wifi issues

Have had to reboot my router 3-4 times a day since 29 DEC 17.

wifi keep roping on 2g and 5g

 

Whats going on you and why wont you update service status page to tell people there is a fault.

when will this be fixed please.

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Superuser
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Re: Wifi issues

If there is nothing on Service Status, you should report your problem. It could be an area fault that no-one has reported or it may be a problem only you are suffering.
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Deanhealy
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Re: Wifi issues

It's nation wide has been for weeks I have phoned twice now first time I was told to change wireless channels. That did not help. Now I am getting router replaced monday if they turn up. Although other customers have said this did not help. Virgin have suspended there live web chat and now the service status webpage is suspended also. What the he'll are u doing virgin.
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