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Nemesislee
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Wifi issues

Every so often usually up to three times a day now my wifi disconnects and disappears.

When I notice on my devices that it's not connected to wifi I go to the individual settings to re connect. Only problem is that my two wifi spots are no longer visible. This then means I have to go to the super hub and unplug it and wait then plug it back in. This corrects the problem but I shouldn't need to keep doing this? The devices also can't connect to it via the ip log in either.

Any help would be great
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boronet
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Re: Wifi issues

Hello Heather,

Would the solution you suggest cure the problems listed? The issue isn't that the Wi-Fi is transmitting and not carrying to remote units. Certainly in my case there is no signal leaving the router, ie: the 2.4GHz and 5GHz lights are both on steady or off altogether. As I understand it both of these lights should blink when working correctly. Only a disconnect from power temporarily cures the problem.

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boronet
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Re: Wifi issues

I don't have a solution - just the same problem! I have a Superhub 2 and have had to reset it in excess of 50 times to restart Wi-Fi over the last 10 days. Previously it had only ever required 2 or 3 resets in 2 years. It may be coincidence but the problem started just after a break in Broadband service which lasted several hours. My PC which is hard wired to the hub is not affected.

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Re: Wifi issues

Hey Nemesislee, 

Thanks for posting Smiley Happy

Sorry for the wireless problems you're experiencing. Try a few different wireless channels as very often this will improve the performance of your network. 

Let us know if this helps, 

Take care. 

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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boronet
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Re: Wifi issues

Hello Heather,

Would the solution you suggest cure the problems listed? The issue isn't that the Wi-Fi is transmitting and not carrying to remote units. Certainly in my case there is no signal leaving the router, ie: the 2.4GHz and 5GHz lights are both on steady or off altogether. As I understand it both of these lights should blink when working correctly. Only a disconnect from power temporarily cures the problem.

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Nemesislee
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Re: Wifi issues

I'm still getting the same issue nothing cures it. Im constantly turning it off and on to get the wifi to show up again. Terrible!!
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Nemesislee
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Re: Wifi issues

I'm currently trying it out. If it happens even once more I will post cause I've had enough. I pay for data on my phone for out and about not to use in my own home.

Thanks

Lee
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Nemesislee
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Re: Wifi issues

Well trying a different band didn't work currently at home using my data up again because the wifi has stopped again !!!
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