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hking
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Wifi issues

Hi there

I can't connect to internet, only one of the wireless lights is flickering on the hub. I have reset it twice, unplugged all cables and the box and yet when I check the connection via Netflix on my firestick it says the signal is very good. Please help asap, I need the internet to work from home. Thanks, Hannah
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Superuser
Superuser
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Re: Wifi issues

What hub do you have?

Can you connect to the internet using a device connected directly to the hub by ethernet cable?

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Forum Team
Forum Team
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Re: Wifi issues

Hi Hannah,

I'm sorry we weren't able to reach you sooner and hope that you've managed to get your Internet connection back.

If you are still having problems though I would like to test your connection from here to find out what's happening. I am unable to locate your Hub details at this time so please reply to my PM (purple envelope icon, top right of page) and I'll look into this for you.

Thanks for coming to our Community for help with this, it's nice to have you on board Smiley Happy


Jen
Forum Team



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