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kenzie2k3
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Wifi issues-Superhub

Good evening, I am having issues with my wifi not authenticating. I can see the ssid on my device but I cannot connect. This has been happening a lot lately and is really annoying. I have spoken to VM tech previously. I logged into the hub and checked the logs and found this:

 27/12/2016  19:00:57  2436694062  Unicast DSID PSN startup error 
 27/12/2016  19:00:21  82000400 

 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;

 

There is a part of this I have deleted as it has a MAC address on it. Any ideas? Have tried restarting the router but no joy.

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wonkotsane
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Re: Wifi issues-Superhub

I think you're going to need an engineer. This is a problem connecting to the network.

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Forum Team
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Re: Wifi issues-Superhub

Hey there kenzie2k3,

 

Welcome to the community Smiley Happy

 

Sorry to read about the problems you're having, it sounds frustrating.

 

Checking your Superhub I've noticed that your power levels are out of range, this might not resolve this specific issue as it sounds like a wireless problem, but it will improve the connection overall if we arrange for an engineer to call around.

 

I'll drop you a PM (purple envelope, top right) to arrange an appointment.

 

Speak with you very soon,

Take care.

Heather_J

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