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Garyhobbs1
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Wifi cuts out

Hi im new to this group, hope you can help.
Wifi cuts out:
Description
19/01/2017 16:36:08 GMT
19/01/2017 16:10:55 GMT 84020300 MDD message timeout
19/01/2017 16:10:55 GMT 84020200 Lost MDD Timeout
19/01/2017 16:10:37 GMT 68000100 DHCP FAILED - Discover sent, no offer received
19/01/2017 16:09:39 GMT 66050310 Auth Success - Web login successful.
19/01/2017 16:08:27 GMT 82000200 No Ranging Response received - T3 time-out
19/01/2017 16:08:13 GMT 84000510 Downstream Locked Successfully
19/01/2017 16:08:13 GMT 84020300 MDD message timeout
19/01/2017 16:08:13 GMT 84020200 Lost MDD Timeout
19/01/2017 16:07:31 GMT 68000100 DHCP FAILED - Discover sent, no offer received
19/01/2017 16:05:19 GMT 82000200 No Ranging Response received - T3 time-out
19/01/2017 16:05:05 GMT 84000510 Downstream Locked Successfully
19/01/2017 16:05:05 GMT 84020300 MDD message timeout
19/01/2017 16:05:05 GMT 84020200 Lost MDD Timeout
19/01/2017 16:04:50 GMT 82000200 No Ranging
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Re: Wifi cuts out

Hey Garyhobbs1,

 

Thanks for getting in touch, hope you're well Smiley Happy

 

Sorry to hear about the wireless problems you're having, I know it can be frustrating.

 

Have you tried changing your operating wireless channel yet? If not could you please give this a go, you'll find instructions on how to do this on our help article on changing the Virgin Media router's wireless channel

 

Often this will help with wireless connection issues, please let us know if this improves your connection.

 

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out



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  • 10.02K
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126 Views
Message 2 of 3
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Helpful Answer

Re: Wifi cuts out

Hey Garyhobbs1,

 

Thanks for getting in touch, hope you're well Smiley Happy

 

Sorry to hear about the wireless problems you're having, I know it can be frustrating.

 

Have you tried changing your operating wireless channel yet? If not could you please give this a go, you'll find instructions on how to do this on our help article on changing the Virgin Media router's wireless channel

 

Often this will help with wireless connection issues, please let us know if this improves your connection.

 

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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Garyhobbs1
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Re: Wifi cuts out

Hi Heather,

Changing the channel did help.

Many thanks

Gary
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