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sjdutton1
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Wifi constantly dropping out

Hi, My wifi continually drops out, will work for a moment and then not for a while - very frustrating! Can you help? Downstream Channels Lock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors Locked 1 203000000 Hz 256 QAM 0.6 dBmV  38.3 dB 16799 309 Locked 2 211000000 Hz 256 QAM 0.4 dBmV  37.9 dB 12721 299 Locked 3 219000000 Hz 256 QAM -0.2 dBmV  37.4 dB 2097 301 Locked 4 227000000 Hz 256 QAM -0.6 dBmV  37.4 dB 2475 271 Locked 5 235000000 Hz 256 QAM -1.4 dBmV  37.1 dB 2348 358 Locked 6 243000000 Hz 256 QAM -1.9 dBmV  36.8 dB 359 309 Locked 7 251000000 Hz 256 QAM -2.2 dBmV  36.8 dB 354 308 Locked 8 259000000 Hz 256 QAM -2.5 dBmV  36.8 dB 989 935

 

Upstream Channels Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate Locked 2 31000000 Hz ATDMA 49.5 dBmV 64QAM 6400000 Hz 5120 Ksym/sec NotLocked 0 0 Hz   0 dBmV     0 Ksym/sec NotLocked 0 0 Hz   0 dBmV     0 Ksym/sec Locked 3 24400000 Hz ATDMA 47.8 dBmV 64QAM 6400000 Hz 5120 Ksym/sec

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Forum Team (Retired) Adam_L
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Re: Wifi constantly dropping out

Hi sjdutton1, 

 

Thanks for posting! I am sorry to hear that your WiFi has been dropping out, I apologise for any inconvenience.

 

I have looked at your Hub and the wider connection from here and everything looks great! No errors or time outs inside the Hubs logs and all of your power levels are where they should be.

 

Are you still having these issues? If so, have you tried changing the wireless channels to see if that stops it dropping out?

 

Also, when the connection drops is there any noticeable change to the Hubs light sequence?

 

Take care,

Thanks, 

Adam.

 

 


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