Menu
Reply
  • 11
  • 0
  • 0
AurelieL
Joining in
52 Views
Message 1 of 2
Flag for a moderator

Wifi connection dropping off every 3 seconds

Hi there, my wifi connection is dropping off every 3 seconds - see attached screenshots. This is not something specific to today, it happens every day. Huge inconvenience as I have to stop whatever I am doing or it makes the connection really slow. Thinking of switching to another provider unless someone is experiencing the same thing and has a solution? Many thanks

wifi problem every 3 seconds Screen Shot 2017-01-11 at 14.56.09.png

0 Kudos
Reply
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
24 Views
Message 2 of 2
Flag for a moderator

Re: Wifi connection dropping off every 3 seconds

Hi AurelieL,

Thanks for taking the time to post back on the community. 

Sorry to see you are having issues with your wireless connection. I can imagine how annoying this must be.

Looking at your connection, the line and hub have come back as fine, which is good.

Do you notice this issue only on this device or does it happen on all?

If it happens on other devices also, have you tried to change the wireless channel to see if that improves the connection?

Let us know how you get on

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply