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carlos1981
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Wifi after Midnight

Hi,

New user. My Wifi drops out for fun. But only after Midnight.

Now, part of the reason in another room, is the 4 walls, between, but it's happened tonight. Tonight, when it happened i was about 7 feet from the hub!

Any ideas?

Thanks,

Carl

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Superuser
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Re: Wifi after Midnight

Hi Carl

have you got any wired devices connected and do they drop out? Trying to establish if it is just a wireless drop out or the hub losing all connectivity to the Internet.

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Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.  

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carlos1981
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Re: Wifi after Midnight

Appologies for the delay..

The wired device is fine, It's just the wireless.

The issue in my bedroom will be the multiple walls in the way, the latest drop out when when i was in the same room though

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Superuser
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Re: Wifi after Midnight

Wireless is easily disrupted by a number of external factors (regardless of distance from the hub) so it is not something VM can control or guarantee.  The VM hubs, like all free ISP routers, are basic devices that for some people are fine but for others not so much.  The only thing VM will suggest is trying different wireless channels, they have a guide here.

There is also a sticky post at the top of this board with good advice:
http://community.virginmedia.com/t5/Networking-and-wireless/Getting-a-better-Wireless-Network-Signal...

One option might be power line adapters.  These use the electrical wiring in your house to create a wired network without the need for long cables.  They are rarely as fast as the manufacturer's claim but are a lot more stable and less prone to interference than wireless.  Some provide just wired connections and others come with additional wireless built in to allow you to create a wireless access point in parts of the house where the wireless signal is poor.  Some powerline adapter reviews here:
http://www.pcadvisor.co.uk/test-centre/network-wifi/20-best-powerline-adapters-2016-uk-3490638/


Another option to improve your wireless is with a third party router.  It is what I and many other customers do and it can make a huge difference.

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Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.  

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Forum Team
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Re: Wifi after Midnight

Hi carlos1981,

 

I'm sorry to hear about the connection fault experienced. Smiley Sad

 

Great advice from @SCA1972 regarding Changing the Virgin Media router's wireless channel / frequency.

 

I've also had a look at both the equipment levels and network segment and all appears to be performing well at present.

 

It would be great to get an update from you regarding your connection post wireless channel adjustment.

 

Many thanks,

 

Nat_J


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