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On our wavelength
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Registered: ‎08-05-2010
Message 1 of 6 (128 Views)

Wifi - Waterloo Station

Hi

Is there a problem with Wifi at Waterloo Underground station. Every time I click connect via my wifi screen is says connecting but then just goes straight back to showing it as available. Works ok in all other stations. Been like it for about a week.

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Forum Team
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Registered: ‎01-12-2014
Message 2 of 6 (95 Views)

Re: Wifi - Waterloo Station

Hello thebigmg,

Thanks for posting to bring this to our attention Smiley Very Happy

I'm not aware of any faults off the top of my head, but I'll do some digging and get back to you.

Thanks for your patience,

Take care.

Heather_J

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Forum Team
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Message 3 of 6 (82 Views)

Re: Wifi - Waterloo Station

Hey thebigmg,

Thanks for your patience Smiley Very Happy

I can't find any info on a fault in this station! Has it since been resolved?

Speak soon,

Take care.

Heather_J

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On our wavelength
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Registered: ‎08-05-2010
Message 4 of 6 (63 Views)

Re: Wifi - Waterloo Station

Hi, yes it's working now.

However when I try to login via the 'three' page it never excepts my phone number and password to login. I also have trouble with the virgin login not being accepted even though they are both correct.

 

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Registered: ‎07-04-2015
Message 5 of 6 (41 Views)

Re: Wifi - Waterloo Station

Hi there thebigmg,

 

Thanks for getting back to us.

 

I'm glad this is now working for you, that's great.

 

In regards to the login issue, have you tried to change your password at all to see if that will help?

 

Speak to you soon

Sam


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Message 6 of 6 (25 Views)

Re: Wifi - Waterloo Station

I get the same issue at Waterloo underground WiFi on Three.
I have not been able to login for many weeks now.
Whenever I try to login it says my login details are incorrect however in all other stations on my travel it works fine.
I have checked my three login when I am at home and the details I am entering are correct.
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