Having issues with the wifi and internet in general. I have a PC connected via an Ethernet and every couple of days the internet drops to below 6 download WiFi however is far worse. Ive been less than 6 foot from the box and struggled with internet access when I've done a speed test on the PC and know it's working fine. This also means I get very limited WiFi access in any room bar the one the box is in, can this be resolved at all?
Thanks for posting and a big welcome to the community
Sorry to hear that you're getting slow speeds right now. I've checked this and I'm sorry to report that we're currently working on a fault in your area that's responsible for causing slow speeds, especially during peak time hours. The fault ref is: F005111359 and it's due for review on the 6th Sept.
Please accept my sincere apologies for this and let me know if you've got any more questions.
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I don't think it's just the speed, it's also the wifi connection, it's shockingly poor I can do everything on the desktop fine most of the time. But anything on a mobile device is dire, generally speaking I can't go 10 seconds into a video without it pausing and needing to buffer and downloading content from works emails is a pain also