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jayl6191
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WiFi connection problems

Anybody else having to reset there hub to reconnect there wifi devices ?
Normally every morning I have to do it, then some days up to 6 times or more!
Rang them up loads of times they always say we will change settings? But always still the same problem. It's a black super hub around 12 months old. Is it worth asking for a new one as this is getting to be a pain.

Thanks
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Re: WiFi connection problems

Hello jayl6191,

Thanks for posting and welcome to the community Smiley Very Happy

Sorry to hear about the trouble you're having with your wireless connection, I know this is frustrating.

You mentioned that when you call the operator changes some settings, I suspect they're changing your wireless channel. This will often help if you're experiencing wireless interference. You might also find that using a wireless network scanner will help as it will show you what channels the other routers in your area are using.

Please let us know if this helps,

Take care.

Heather_J

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