Menu
Reply
  • 4
  • 0
  • 0
GARRY2
Joining in
78 Views
Message 1 of 6
Flag for a moderator

Wi fi connnection with I phone 4

My I phone 4 will not connect to my new virgin super hub 3.0
I have no problem with my I phone 5s or I phone 6.
Any feedback would be appreciated
0 Kudos
Reply
  • 20.53K
  • 542
  • 3.16K
Sephiroth
Alessandro Volta
71 Views
Message 2 of 6
Flag for a moderator

Re: Wi fi connnection with I phone 4

Whenever I've had this, I've switched the iPhone off and on and then it works.

But do tell us more about exactly what happens. Like the Hub 3 SSID is advertised on the i4? How does the i4 behave when you try to connect?

Seph - ( DEFROCKED - My advice is at your risk)

0 Kudos
Reply
  • 4
  • 0
  • 0
GARRY2
Joining in
69 Views
Message 3 of 6
Flag for a moderator

Re: Wi fi connnection with I phone 4

Hi
The hub is not showing up in chooser network.
I have tried re starting the I phone and it's the same
0 Kudos
Reply
  • 20.53K
  • 542
  • 3.16K
Sephiroth
Alessandro Volta
60 Views
Message 4 of 6
Flag for a moderator

Re: Wi fi connnection with I phone 4

Does the i4 connect to any other network? Like Costa or M&S?

Is WiFi turned on in the i4? Are any SSIDs advertised on the i4?

Sorry for the silly questions but at a distance we don't see what you see.

Seph - ( DEFROCKED - My advice is at your risk)

0 Kudos
Reply
  • 4
  • 0
  • 0
GARRY2
Joining in
45 Views
Message 5 of 6
Flag for a moderator

Re: Wi fi connnection with I phone 4

Yes there's no problem connecting to other networks and there was no problem connecting to my old virgin router .
I've no problems with an I phone 6,
An I phone 5s and my I pad .
I can not connect with my wife's I phone 4 or her todhiba laptop.
I can only assume that the new virgin hub is operating on a 5 ghz band and not the same frequency as my old router which was 2.4ghz.
I haven't figured out how to alter the settings yet to make I phone 4 compatible and my toshiba laptop compatible
0 Kudos
Reply
  • 20.53K
  • 542
  • 3.16K
Sephiroth
Alessandro Volta
40 Views
Message 6 of 6
Flag for a moderator

Re: Wi fi connnection with I phone 4

Your hub should be working on 2.4GHz as well. Do check in the Hub settings. That is almost certainly the problem.

Seph - ( DEFROCKED - My advice is at your risk)

0 Kudos
Reply