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lardster59
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Wi-Fi says connected on phones and tablets and Xbox but all say cant access internet

I have connected my phones tablets and Xbox to my WiFi but none can keep an internet connection even though they say connected, please help as trying to get on web chat is impossible

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Re: Wi-Fi says connected on phones and tablets and Xbox but all say cant access internet

Hi lardster59,

Thanks for taking the time to post on the community.

Sorry to read you are having issues with your broadband connection.

For me to understand this issue further, can you let me know a few things first please?

Does this happen on both 2.4 GHz and 5 GHz network?

Have you tried changing the wireless channel to improve the connection?

Do you have any issues if you connect through a wired device?

Let me know how you get on

Sam


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lardster59
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Re: Wi-Fi says connected on phones and tablets and Xbox but all say cant access internet

connected through wired has no problems just wifi and it happens on both says connected on phone but I cant get internet

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