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Rosevilla42
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Wi Fi connection problems

Trying to a connect a Amazon firestick to my wi fi hub ..showing up a connection but when I put my password in saying wifi network is disconnected ..I have reset the hub to factory settings ..but no joy ..I also have original password on hub and would like to know how to change that as well .. All other items are connected to wifi ..including an additional fire stick ..any advice please 

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Re: Wi Fi connection problems

Hey Rosevilla42,

Thanks for joining the community, great to see new members Smiley Very Happy

Sorry to hear that you're having trouble connecting your Fire Stick, I know there was problems with this last week with Amazon which have since been resolved so I hope you're back up and running now.

As for changing your wireless password, please take a look at this help article, it'll show you how to log into your Hub and make the changes.

I hope this helps,

Take care.

Heather_J

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Rosevilla42
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Re: Wi Fi connection problems

Thanks for replying to my query..It had now been resolved .

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