Thanks for the post! I am sorry to hear about your intermittent connection. I apologise for any inconvenience caused.
I have run some checks from here, and I can see that there's some time outs inside the Hubs logs, I would like to arrange for an engineer to attend and investigate things further for you.
I will send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll get this all sorted for you.
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