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jmetchells
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Where do i get a router?

I have never had a router for my internet connection and now wish to start using a wifi device. How can I obtain a virgin router to go with my connection?

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Superuser
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Re: Where do i get a router?

what modem/router are you using. All VM superhubs are wifi enabled and have been for about 5+ years
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Forum Team
Forum Team
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Re: Where do i get a router?

Hi jmetchells

Thanks for joining us on the forums and for dropping by with your modem query with us.

I can see that since you have posted you have contacted us via150 or 0345 454 1111 or via Webchat  and the teams have put through an option for you to get a replacement Hub 3 sent out to you which is great.

When you receive this from us you will need to activate this via our Quickstart line, the number for which will be included with the Hub 3.

Just in case this is misplaced, the activations line is 0800 953 9500.

Keep us posted on how this goes when you receive it and if you need anything else just give us a shout Smiley Happy

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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