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Jack777
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What's new with the latist Super Hub and how can I buy one?

How is the latest Super Hub better than the Super Hub 2.0? I've seen pictures of it on the website for a while but I can't find anything about buying it. 

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Superuser
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Re: What's new with the latist Super Hub and how can I buy one?

You dont buy HUBS. They come as part of your package and remain the property of VM.

If you are upgrading your speed, you may need your HUB changed at which point you will be offered one. A small charge for postage and activation is usual.

The latest HUB is HUB3. You dont want that one ATM as it has a few issues with latency. The current "sweet spot" is the Superhub2AC. You MAY be able to get one if you are out of contract and talk to retentions. However they are thin on the ground ATM.

 


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Jack777
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Re: What's new with the latist Super Hub and how can I buy one?

So, they'll be fixed and available later? I have VIVID 200 which has a photo of the Super Hub 3.0 next to it on the website.

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Superuser
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Re: What's new with the latist Super Hub and how can I buy one?

HUB 3 is available now and if you want one, they will likely upgrade you. But as I said, they aren't the best option right now.  If youve 200MBps  I would speak to retention's and push for a Superhub2AC. But you dont NEED one...it just gives you option of better throughput on WIFI compatible devices

IMHO it will be a while before HUB3 is a decent bet.

Theres always the option of modem mode and your own router...

 


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Jack777
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Re: What's new with the latist Super Hub and how can I buy one?

Thanks I'll give it a while. How do I ask for one? When I ordered the Super Hub 2.0 it prompted me on my account but it doesn't appear right now.

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Superuser
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Re: What's new with the latist Super Hub and how can I buy one?

You need to talk to retentions. 150 from your VM landline option 4-5


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