Hi My now TV and Amazon fire stick works in all the rooms in the house apart from the living room the strength of the signal just drops and not be able to watch any programs. My router is the super hub 3 and it's upstairs in the house I've phoned virgin 3 times and I just get "the line your on is bad we will transfer you to a good one" still the same I thought a router should provide internet all over the house for what I pay its just annoying been a member since 2009 and my friends house has lower speed connection bigger house more rooms and they are with bt and the connection doesn't dip and works in every room just looking to see if there is a solution to the issue before I start looking for a new supplier thanks.
you might want to try a USB wifi dongle with better antennas. I have an Alfa Networks dongle that comes with two 7" outboard antennas - it's giving a huge boost to 5Ghz reception and seems well-tuned for an ac signal. Check option #7 in the article linked in below.
all the VM hubs are get you going devices - they work for the majority but as said above many things can and do affect wifi - the real/best answer is hub into modem mode and add your own 3rd party wifi router - the difference is usually chalk and cheese