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peloquin_uk
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WAN IP Lease times

Lease times on WAN IP for my router are set to 1 hour refresh for the past 2 days making my service unusable because of the constant disconnects.  The same problem in the WN postcode area occurred approximately 10 days ago which had appeared to be repaired.  An update on the status page would be helpful.

 

Thank you..!

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Re: WAN IP Lease times

Hey there peloquin_uk,

 

Welcome to the community Smiley Happy

 

Always great to see new members!

 

Sorry to hear about the recent fault in your area. This appears to be resolved now, but when I check your Superhub I can see that your power levels are out of range.

 

I think it's best if we arrange for an engineer to call around to resolve this. I'll drop you a PM (purple envelope, top right) to confirm an appointment.

 

Speak with you soon,

Take care.

Heather_J

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