What is going on? The internet is so slow, it is impossible to stream a movie. It is ok during the day but so bad at night. It has bow been going on for months and is getting worse and worse. Can i please get a response and can you let me know what is being done to remediate this. We live in central london not in the highlands! Thanks
I've just checked your connection again and noticed that we've currently got an open SNR fault in your area. We're hoping to have this resolved by the 1st March, until then you might notice that your connection is slow and intermittent.
Sincere apologies for this, please update us after the 1st.
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