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James1973
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VMDG480 Superhub resetting itself

Just came home to find no wifi. Odd - I thought and after a while of scratching my head and turning the router off and on again I realised it had reset itself to factory settings. Pretty annoying as I had to reset my SSID, fixed IPs, etc.

Does anyone know if virgin issued a firmware update in the last few days or is this my aged superhub (VMDG480) playing up?

Oddly, now its back up and running, I can see that the Rx power has shot up by about 6dBmV on all channels - now it is about 8dBmV across all eight channels which must mean it is out of range on my line as I already have a have a 6dBmv filter on the cable.

Its also coincided with my phone line going dead this weekend.

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jb66
Alessandro Volta
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Re: VMDG480 Superhub resetting itself

8dbmv isn't out of range
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James1973
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Re: VMDG480 Superhub resetting itself

No but the 14 it would be without the filter would be a bit high I think.

It's now given up connecting at all so this may be academic.
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jb66
Alessandro Volta
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Re: VMDG480 Superhub resetting itself

Classic sh1
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Forum Team
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Re: VMDG480 Superhub resetting itself

Hi James1973,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your Superhub.

 

I've checked out the hub and I can see quite a high number of timeouts. I'd like to arrange for a technician to check this out for you.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Sephiroth
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Re: VMDG480 Superhub resetting itself

You meanie, Josh. It's the Superdud that James has got. Nobody (presumably on an old expensive tariff) should have to suffer that wretched lame device.

Send him a new hub. Go on.

Seph - ( DEFROCKED - My advice is at your risk)