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Registered: ‎08-03-2017
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VM wifi doesn't appear on my HP laptop

The wifi is working just fine on my phone, but my laptop doesn't pick up the signal. Just got my service installed today. Any help please!!
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confirmed by Musaab89
‎20-03-2017 13:11

Re: VM wifi doesn't appear on my HP laptop

Hey Musaab89,

Thanks for posting and a warm welcome to the community Smiley Very Happy

Sorry to hear that you're unable to connect your laptop, it sounds frustrating. I suspect your laptop will only join to the 2G side of your network. It might help for you to rename your wireless networks so you can tell them apart and therefore easily connect to the desired one. Please take a look at this help article for instructions and please let us know if this helps.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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Forum Team
  • 7.85K
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Registered: ‎01-12-2014
Message 2 of 2 (146 Views)
Helpful Answer
confirmed by Musaab89
‎20-03-2017 13:11

Re: VM wifi doesn't appear on my HP laptop

Hey Musaab89,

Thanks for posting and a warm welcome to the community Smiley Very Happy

Sorry to hear that you're unable to connect your laptop, it sounds frustrating. I suspect your laptop will only join to the 2G side of your network. It might help for you to rename your wireless networks so you can tell them apart and therefore easily connect to the desired one. Please take a look at this help article for instructions and please let us know if this helps.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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