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alanpitt1960
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VIVID 200

I have had VIVID 200 for a while now, but do not get more but than 50Mps on average.

The last time I had anything decent was 8/8/16 when it reached 123Mbs

Any ideas

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llewellyn_peter
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Re: VIVID 200

maybe they are throttling you. Get them to check your upload usage.
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Re: VIVID 200

Evening alanpitt1960,

 

Welcome to the community and thanks for posting.

 

My apologies that you are not achieving the up to 200 Mbps broadband speeds.

 

I've managed to locate your account and there are peaks of high traffic during the evening which may impact you, however it is currently not breaching our thresholds. We will continue to monitor this issue.

 

Do you get these speeds at all times of the day?

Are you testing through a wired or wireless connection?

 

Let me know how you get on

Sam


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