Menu
Reply
  • 1
  • 0
  • 0
triveu
Joining in
55 Views
Message 1 of 2
Flag for a moderator

Upstream connection

Hi All,

For many weeks now I have been having issues with my SuperHub 2. At least 3 times a week I have to reboot the router, and particularly at weekends. Thsi has happened again this morning and it seem to be some sort of problem with a T3 connection.

I am having to post this using 4G with my mobile phone as a personal hotspot.

I have looked at the logs and this is what it says:

IMG_2014.png

 

 

IMG_2013.png

 

 

Any help most welcome as this is a persistent and recurrent problem.

 

Many thanks,

0 Kudos
Reply
  • 7.29K
  • 307
  • 520
Forum Team
Forum Team
33 Views
Message 2 of 2
Flag for a moderator

Re: Upstream connection

Hi triveu,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your connection.

 

I've checked out your account and it looks like there's an issue with the Superhub. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details and get this sorted for you.

 

Speak soon! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply