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sergejspetrovs
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Unidentified network - No Internet Access

Unidentified network - No Internet Access . I have the exact same issue.to fix a have to remove cable from box(hub)every single morning.then i put back into slot.then network works fine.Why does this happen?why i have to remove cable from hub to get internet connect.

apologies for my bad english

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Re: Unidentified network - No Internet Access

Hi sergejspetrovs,

Welcome to the community and thanks for posting.

Sorry to read you are having an issue with your broadband connection.

I've managed to locate your account, the line and hub have come back as fine. The network segment is running stable which is good.

When you notice there is no internet access, do any of the lights change on the router at all?

Does this only happen on this one device or does it happen on others also?

Have you tried a different port on the router to see if that helps?

Let us know how you get on
Sam

 


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sergejspetrovs
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Re: Unidentified network - No Internet Access

lights on router works normal.its happens only on my desktop pc with cable.to get connect i have to change port 1-4

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Re: Unidentified network - No Internet Access

Hi sergejspetrovs,

 

Thanks for getting back in touch.

 

Are you able to try another device with the Ethernet cable to see if that has the same issue?

 

You can also try a new Ethernet cable to see if that will help.

 

Speak soon

Sam


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sergejspetrovs
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Re: Unidentified network - No Internet Access

i was try but still all the same...
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sergejspetrovs
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Re: Unidentified network - No Internet Access

i try to change cable and devices But nothing changes
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sergejspetrovs
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Re: Unidentified network - No Internet Access

Problem solved!A new hub is ordered.Old hub has broken

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