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dizzybev48
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Trouble with aw snap

Have multiple devices ( phones, tablets and laptop) added to wifi with no problems other than low speeds but still working fine however new device (Acer Iconia 8 Tab) isnt having any of it, constantly having to try install apps 3/4 times and aw snap errors so bad having to return to shop...any help please?

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Re: Trouble with aw snap

Hey dizzybev48,

 

Thanks for posting and a warm welcome to the community Smiley Very Happy

 

Really sorry to hear about the problems you're having with the connection to your new tablet.

 

I've taken a look at your Hub from our end, and I'm not seeing anything out of place and as you've confirmed your other devices are fine, I don't think the problem lies with your broadband.

 

It's possible that doing a software update on your tablet can help, or it might just be that your model of table doesn't have an especially good wireless receiver.

 

Please let us know the outcome if you do return the item.

 

Hope to hear back from you soon,

Take care.

Heather_J

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