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dazstoke78
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Re: Terrible internet speeds an packet loss

I don't know why my links and images won't work?
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dazstoke78
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Re: Terrible internet speeds an packet loss

My Broadband Ping - VM VIVID 200My Broadband Ping - VM VIVID 200My Broadband Ping - VM VIVID 200My Broadband Ping - VM VIVID 200ing/share-large/a6e0a07688a46cfdd9f4115355a5b259-31-03-2017.png" /> My Broadband Ping - VM VIVID 200My Broadband Ping - VM VIVID 200My Broadband Ping - VM VIVID 200

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Re: Terrible internet speeds an packet loss

Hi there dazstoke78,

Thanks for joining the community, welcome Smiley Very Happy

Sorry to see the problems with your connection, I understand this is inconvenient. Checking your connection I've noticed a very high amount of time outs in only 2 days since your last reboot. I think it's best that we arrange for an engineer to call around to investigate further. you a PM (purple envelope, top right) to confirm a visit.

Speak with you very soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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dazstoke78
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Re: Terrible internet speeds an packet loss

My Broadband Ping - vm newMy Broadband Ping - vm newMy Broadband Ping - vm newOkay so the engineer came out on Saturday and gave us a new router (superhub 3) and as you can see we are still having issues with a lot of high latency. He did say it is showing an unreported network fault but as of yet he has been unable to raise a job for it.
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